Our Call Center & Distribution Network

Our call center is manned by customer friendly, knowledgeable, efficient and competent personnel who call and receive calls and mails from our clients for onward delivery of their requested orders. In the realization that medicines are urgent and emergency commodities, Nila is committed to offering quality, friendly and efficient services and prompt deliveries. For our clients in Nairobi and its environs, we have motorcycle and a fleet of delivery vans, that deliver orders on the same day of placing order.

For customers outside Nairobi, we have our delivery trucks for every major town, and for back- up we use delivery courier services like G4S, Data Rush, EMS, that touch every corner of this country however remote. Hence Nila Pharmaceuticals has the experienced, professional and highly competent team in place to meet the challenges of a growing company, and surpus our customers, expectation.